Direct Billing at Athlete’s Choice Massage West Edmonton
Insurance Claims Made Simple in West Edmonton
Direct billing at our West Edmonton clinic is a convenient way to use your benefits without the extra paperwork. Many of our clients appreciate the ease of having their insurance claim processed on the spot.
Please note that while we do our best to submit your claim during your visit, there are factors outside our control—such as insurer response times—that mean direct billing cannot always be guaranteed. To help us serve you better, make sure you bring:
- Provide the insurance company’s name
- Plan number
- Member ID number
- Your relationship to the insured member correctly on your waiver ahead of time.
Be sure to provide any requirements your provider may need in advance of booking your appointment. Occasionally companies may request a doctors note. Some companies also require additional permission from you for businesses to direct bill on your behalf.
Contact your insurance company if you have any questions about your coverage. They will not provide us with any private information about you or your plan. Ask them if you are eligible for coverage of therapeutic massage, not all plans cover this. Find out how much coverage you are eligible for and when your plan rolls over
Who can we Direct Bill for Massage Therapy
Processing your Massage Claim Directly
While every effort will be made to process your direct billing request, occasionally due to circumstances outside of our control we are unable to process insurance claims on your behalf. If this is the case, please be prepared to make payment at time of treatment and we will provide you with a receipt to submit to your insurance provider for reimbursement.
While it is rare that we actually come across these issues, there is never any guarantee of direct billing so please keep this in mind when booking appointments.
Please also be advised we are unable to run your benefits or check your coverage prior to the day of your appointment. If you want to be sure of your coverage beforehand please contact your insurance provider directly to avoid any surprises on the day of.
Cancellations of appointments within 24 hours due to the clinic’s inability to process a direct billing request will be considered in violation of our cancellation policy and a fee of $50 will apply.
Whether you’re managing everyday aches and pains, recovering from an injury, or looking to boost performance, our skilled massage therapists in West Edmonton are here to help. Every session is designed to support your recovery, improve mobility, and enhance your overall well-being.
Click Book Now to schedule your appointment at our West Edmonton clinic and take the next step toward feeling your best.
About Athlete’s Choice Massage West Edmonton
At Athlete’s Choice Massage West Edmonton, our mission is to provide exceptional rehabilitative care for active and health-conscious individuals in our community. Our team of registered massage therapists is highly trained and passionate about their work, continually building their skills to stay at the forefront of treatment techniques.
We are committed to helping you recover from injuries, reduce everyday aches and pains, and maintain your overall well-being. When you visit our West Edmonton clinic, you can trust that you’re in capable hands dedicated to supporting your health and performance.
All appointments will begin with a short but in-depth one-on-one assessment. This is your opportunity to point out what area you’d like to work on during your time, as well as identify any special requests or concerns you may have. Should you have more than one area of concern, your therapist will prioritize the chief complaint and create a treatment plan for the time allotted and for follow-ups as needed.
Please note our 24 Hour Cancelation Policy.
With massage therapy being covered by many people’s extended health care benefits, it is now easier than ever to experience the positive effects of therapeutic massage.
Frequently Asked Question
Direct billing means we handle the paperwork and payment directly with your insurance provider, so you don’t have to pay out-of-pocket and wait for reimbursement. It’s a smoother, hassle-free process for you.
We partner with a wide range of insurance companies to make sure most plans are covered. If you’re unsure, we can check your coverage before your appointment so you know exactly what to expect.
Nope — direct billing is part of our service. You only pay any portion your insurance doesn’t cover, if applicable.
Yes — usually your insurance card and photo ID are enough. If your provider needs additional details, we’ll let you know ahead of time to keep the process smooth.
We offer direct billing right here in West Edmonton and other locations, so you can enjoy convenience no matter where you’re located.
Learn more about our West Edmonton massage clinic, see therapist bios, and explore treatment options on our main location page