Direct Billing
Alberta Blue Cross Direct Billing | Athlete's Choice Massage
Book NowACM direct bills Alberta Blue Cross at all 4 Edmonton-area locations. No upfront payment — we process your RMT claim on the spot. Book online.
Alberta Blue Cross is a not-for-profit health and dental benefits provider serving Albertans since 1948. Most Alberta Blue Cross group plans include extended health coverage for Registered Massage Therapy performed by a licensed RMT — which all ACM therapists are.
Coverage
Alberta Blue Cross extended health plans may include coverage for Registered Massage Therapy (RMT). Coverage amounts, annual maximums, and eligible practitioner requirements vary by plan. Your RMT receipt from ACM includes your therapist’s registration number, session date, duration, and fee — everything your provider needs to process the claim.
How it works
ACM submits your claim directly to Alberta Blue Cross at the time of your appointment — you pay nothing out of pocket for the covered portion. To process your claim on the day, make sure your insurance information is entered on your intake form before you arrive.
What to have ready
- Your Alberta Blue Cross plan number and member ID
- Your relationship to the plan holder (if you’re a dependent)
- Any authorization number your plan requires in advance
We can’t verify your coverage before your appointment — contact Alberta Blue Cross directly to confirm your annual limit and remaining balance before you book.
Note: while we process direct billing successfully in the vast majority of cases, it is not guaranteed. If your claim can’t be processed on the day, we’ll provide a receipt for manual submission to your insurer.
Book your appointment
ACM has four Edmonton-area locations — all direct bill Alberta Blue Cross.
- West Edmonton — Near West Edmonton Mall & Stony Plain Road — Book online
- Old Strathcona — Near Whyte Ave & the U of A — Book online
- Downtown Edmonton — Central business district — Book online
- Sherwood Park — Strathcona County, east of Edmonton — Book online
FAQ
Does Alberta Blue Cross cover massage therapy?
Yes. Most Alberta Blue Cross group plans cover RMT under extended health benefits. Government of Alberta employee plans (Blue Cross Plan 000) also cover RMT, though some government plans require a physician referral. Check your certificate booklet or call the member line to confirm your specific plan’s requirements.
Do I need a doctor’s referral?
It depends on your plan type. Most commercial group plans through Alberta Blue Cross do not require a referral. Some Government of Alberta employee plans do. Confirm with Alberta Blue Cross before your first appointment if you’re unsure.
How do I check my remaining coverage?
Log into your Alberta Blue Cross member portal or call the number on the back of your benefits card. ACM can’t access your plan details — only you or your plan administrator can confirm your remaining balance.
What if my direct billing claim is declined?
We’ll let you know right away and process payment directly. We’ll give you an itemized RMT receipt to submit to Alberta Blue Cross for manual reimbursement — most plans process these within 5–10 business days.