If you need assistance, you may also book by calling 780-433-0550 during our clinic hours. If your receive our voicemail, please leave your full name and the best number to reach you at and someone will be in touch shortly.
A link will be emailed to you shortly. Please note that we have a 24 hour cancelation policy in effect. Please call us if you have a last minute emergency.
You must complete your online waiver prior to your appointment. Benefit information can be included on your waiver.
We are pleased to treat minors! A legal guardian must complete their online waiver in advance of their appointment. We also ask that the guardian is present for the initial assessment to ensure all pertinent information is accurately relayed to the therapist. The guardian may stay in the treatment room for the duration of the appointment or wait elsewhere.
Please note we may not be able to process direct billing claims if your waiver was not completed prior to the appointment time. Due to circumstances outside of our control, we cannot guarantee claim payment. If your provider is unable to process your claim in real time we will need to receive payment from you and will provide a receipt for self submission.
For your convenience, we accept Debit, Visa, MasterCard, and American Express. We can also set up direct billing for you. In an effort to do our part for the environment, all of our systems are digital. You will receive an emailed receipt for your records upon completion of payment.
We do our best to ensure you have every opportunity to maintain your booking by providing an email confirmation when the appointment is booked and a text reminder the day before.
When you book an appointment, we respectfully reserve that time just for you and we rely on your commitment to uphold that booking. Canceling at short notice or not showing up prevents us from accommodating other clients in need of treatment. In addition, all of our practitioners are contractors, so missed appointments result in a loss of income.
Please note that we cannot guarantee direct billing due to circumstances outside of our control. Cancelation due to direct billing issues is considered a violation of our 24-hour policy. We will always attempt to process your claim but if it does not go through, you will be required to pay at the time of treatment and we will issue a receipt to submit for reimbursement.
Please notify us as soon as possible if you have an emergency or become unwell. We take all situations into consideration, however, if we do not receive a notification, we have no way of knowing the reason for your absence.
You may cancel or make changes to your appointment prior to the 24-hour window by clicking the button below.
Upon booking an appointment with us, you agree to abide by this policy and understand that any credit card on file will be charged after an attempt at contacting you. Please note that any associated fees for missing appointments cannot be direct billed, or submitted to benefit plans.
Our policies are in place to serve our clients and protect our team. We thank you for your understanding of this and we can’t wait to see you!
You can book a massage appointment at Athlete’s Choice Massage either by using our online booking system or calling our front desk
Yes, you will need to provide basic information such as your name, phone number, email address, and any specific preferences or requests you may have regarding your massage.
It’s best to book your appointment as far in advance as possible to ensure availability. Some of our massage therapist may book up several weeks or even months in advance, so it’s a good idea to plan ahead.
During your massage, you can expect to lie on a massage table while the therapist uses their hands, forearms, and/or elbows to manipulate your muscles and tissues. The therapist may also use oils or lotions to help reduce friction and provide a smooth surface for massage.
If you need to cancel your appointment, it’s best to do so as soon as possible to allow the massage therapist to offer your time slot to another client. Athlete’s Choice Massage has a 24 hour cancelation policy. Be sure to read our policy when booking your appointment.