First Canadian Direct Billing | Athlete's Choice Massage

First Canadian Insurance offers group benefits and individual health products across Canada. Extended health plans through First Canadian may include coverage for Registered Massage Therapy, depending on the plan level selected.

Coverage

First Canadian extended health plans may include coverage for Registered Massage Therapy (RMT). Coverage amounts, annual maximums, and eligible practitioner requirements vary by plan. Your RMT receipt from ACM includes your therapist’s registration number, session date, duration, and fee — everything your provider needs to process the claim.

How it works

ACM submits your claim directly to First Canadian at the time of your appointment — you pay nothing out of pocket for the covered portion. To process your claim on the day, make sure your insurance information is entered on your intake form before you arrive.

What to have ready

• Your First Canadian plan number and member ID
• Your relationship to the plan holder (if you’re a dependent)
• Any authorization number your plan requires in advance

We can’t verify your coverage before your appointment — contact First Canadian directly to confirm your annual limit and remaining balance before you book.

Note: while we process direct billing successfully in the vast majority of cases, it is not guaranteed. If your claim can’t be processed on the day, we’ll provide a receipt for manual submission to your insurer.

Book your appointment

ACM has four Edmonton-area locations — all direct bill First Canadian.

• West Edmonton — Near West Edmonton Mall & Stony Plain Road — Book online
• Old Strathcona — Near Whyte Ave & the U of A — Book online
• Downtown Edmonton — Central business district — Book online
• Sherwood Park — Strathcona County, east of Edmonton — Book online

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FAQ

Does First Canadian cover massage therapy?

Coverage for massage therapy under First Canadian depends on the plan your employer or association has selected. Most extended health plans that include paramedical benefits cover RMT services. Contact First Canadian or your plan administrator to confirm your specific entitlement.

Do I need a doctor’s referral?

Physician referral requirements vary by plan. Most First Canadian plans do not require a referral for RMT coverage, but confirm with your plan documents or by calling First Canadian directly.

How do I check my remaining coverage?

Log into your First Canadian member portal or call the number on the back of your benefits card. ACM can’t access your plan details — only you or your plan administrator can confirm your remaining balance.

What if my direct billing claim is declined?

We’ll let you know right away and process payment directly. We’ll give you an itemized RMT receipt to submit to First Canadian for manual reimbursement — most plans process these within 5–10 business days.