Canada Life Direct Billing | Athlete's Choice Massage

Great-West Life merged with London Life and Canada Life in 2020 — all plans now operate under the Canada Life brand. Canada Life group plans are among the most widely held in Canada and typically include strong RMT coverage under extended health benefits.

Coverage

Canada Life extended health plans may include coverage for Registered Massage Therapy (RMT). Coverage amounts, annual maximums, and eligible practitioner requirements vary by plan. Your RMT receipt from ACM includes your therapist’s registration number, session date, duration, and fee — everything your provider needs to process the claim.

How it works

ACM submits your claim directly to Canada Life at the time of your appointment — you pay nothing out of pocket for the covered portion. To process your claim on the day, make sure your insurance information is entered on your intake form before you arrive.

What to have ready

• Your Canada Life plan number and member ID
• Your relationship to the plan holder (if you’re a dependent)
• Any authorization number your plan requires in advance

We can’t verify your coverage before your appointment — contact Canada Life directly to confirm your annual limit and remaining balance before you book.

Note: while we process direct billing successfully in the vast majority of cases, it is not guaranteed. If your claim can’t be processed on the day, we’ll provide a receipt for manual submission to your insurer.

Book your appointment

ACM has four Edmonton-area locations — all direct bill Canada Life.

• West Edmonton — Near West Edmonton Mall & Stony Plain Road — Book online
• Old Strathcona — Near Whyte Ave & the U of A — Book online
• Downtown Edmonton — Central business district — Book online
• Sherwood Park — Strathcona County, east of Edmonton — Book online

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FAQ

Does Canada Life cover massage therapy?

Yes. Canada Life (Great-West Life) group plans generally cover RMT under extended health benefits. Coverage limits and annual maximums vary by plan. Log into the Canada Life member portal or call the number on your benefits card to confirm your current balance and plan year.

Do I need a doctor’s referral?

A physician referral is not required for most Canada Life extended health plans. Your RMT receipt from ACM includes everything needed to process the claim. If your plan is an older Great-West Life plan that hasn’t been updated, confirm requirements with Canada Life directly.

How do I check my remaining coverage?

Log into your Canada Life member portal or call the number on the back of your benefits card. ACM can’t access your plan details — only you or your plan administrator can confirm your remaining balance.

What if my direct billing claim is declined?

We’ll let you know right away and process payment directly. We’ll give you an itemized RMT receipt to submit to Canada Life for manual reimbursement — most plans process these within 5–10 business days.