Beneva (SSQ Financial Group) Direct Billing | Athlete's Choice Massage

SSQ Financial Group merged with La Capitale in 2021 to form Beneva, one of Canada’s largest mutual insurance companies. Group plans under the Beneva/SSQ umbrella typically include coverage for Registered Massage Therapy under extended health benefits.

Coverage

Beneva (SSQ Financial Group) extended health plans may include coverage for Registered Massage Therapy (RMT). Coverage amounts, annual maximums, and eligible practitioner requirements vary by plan. Your RMT receipt from ACM includes your therapist’s registration number, session date, duration, and fee — everything your provider needs to process the claim.

How it works

ACM submits your claim directly to Beneva (SSQ Financial Group) at the time of your appointment — you pay nothing out of pocket for the covered portion. To process your claim on the day, make sure your insurance information is entered on your intake form before you arrive.

What to have ready

• Your Beneva (SSQ Financial Group) plan number and member ID
• Your relationship to the plan holder (if you’re a dependent)
• Any authorization number your plan requires in advance

We can’t verify your coverage before your appointment — contact Beneva (SSQ Financial Group) directly to confirm your annual limit and remaining balance before you book.

Note: while we process direct billing successfully in the vast majority of cases, it is not guaranteed. If your claim can’t be processed on the day, we’ll provide a receipt for manual submission to your insurer.

Book your appointment

ACM has four Edmonton-area locations — all direct bill Beneva (SSQ Financial Group).

• West Edmonton — Near West Edmonton Mall & Stony Plain Road — Book online
• Old Strathcona — Near Whyte Ave & the U of A — Book online
• Downtown Edmonton — Central business district — Book online
• Sherwood Park — Strathcona County, east of Edmonton — Book online

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FAQ

Does Beneva (SSQ Financial Group) cover massage therapy?

Yes. Beneva (formerly SSQ Financial Group) group plans generally cover RMT under extended health benefits. Annual limits vary by plan. Log into your Beneva member portal or call the number on your benefits card to confirm your coverage details. If your plan card still shows SSQ, coverage and direct billing work the same way.

Do I need a doctor’s referral?

A physician referral is not required for RMT coverage under most Beneva/SSQ plans. Your ACM RMT receipt is sufficient. Confirm with your plan documents if you have any specific requirements.

How do I check my remaining coverage?

Log into your Beneva (SSQ Financial Group) member portal or call the number on the back of your benefits card. ACM can’t access your plan details — only you or your plan administrator can confirm your remaining balance.

What if my direct billing claim is declined?

We’ll let you know right away and process payment directly. We’ll give you an itemized RMT receipt to submit to Beneva (SSQ Financial Group) for manual reimbursement — most plans process these within 5–10 business days.