Direct Billing at Athlete’s Choice Massage Downtown Edmonton
Insurance Claims Made Simple in Downtown Edmonton
Direct billing at our Downtown Edmonton clinic is a convenient way to use your benefits without the extra paperwork. Many of our clients appreciate the ease of having their insurance claim processed on the spot.
Please note that while we do our best to submit your claim during your visit, there are factors outside our control—such as insurer response times—that mean direct billing cannot always be guaranteed. To help us serve you better, make sure you bring:
- Provide the insurance company’s name
- Plan number
- Member ID number
- Your relationship to the insured member correctly on your waiver ahead of time.
This waiver is emailed to you upon booking your appointment. If you did not receive this email, check your spam folder or contact us. Please understand that if we do not receive your info prior to your arrival we may not have time to process your direct billing for that treatment but we will keep it all on file and be ready for your subsequent treatments.
Be sure to provide any requirements your provider may need in advance of booking your appointment. Occasionally companies may request a doctors note. Some companies also require additional permission from you for businesses to direct bill on your behalf.
Contact your insurance company if you have any questions about your coverage. They will not provide us with any private information about you or your plan. Ask them if you are eligible for coverage of therapeutic massage, not all plans cover this. Find out how much coverage you are eligible for and when your plan rolls over
Who can we Direct Bill for Massage Therapy
Processing your Massage Claim Directly
While every effort will be made to process your direct billing request, occasionally due to circumstances outside of our control we are unable to process insurance claims on your behalf. If this is the case, please be prepared to make payment at time of treatment and we will provide you with a receipt to submit to your insurance provider for reimbursement.
While it is rare that we actually come across these issues, there is never any guarantee of direct billing so please keep this in mind when booking appointments.
Please also be advised we are unable to run your benefits or check your coverage prior to the day of your appointment. If you want to be sure of your coverage beforehand please contact your insurance provider directly to avoid any surprises on the day of.
Cancellations of appointments within 24 hours due to the clinic’s inability to process a direct billing request will be considered in violation of our cancellation policy and a fee of $50 will apply.
Whether you’re managing everyday aches and pains, recovering from an injury, or looking to boost performance, our skilled massage therapists in Downtown Edmonton are here to help. Every session is designed to support your recovery, improve mobility, and enhance your overall well-being.
Whether you’re managing everyday aches and pains, recovering from an injury, or looking to boost performance, our skilled massage therapists in Downtown Edmonton are here to help. Every session is designed to support your recovery, improve mobility, and enhance your overall well-being.
About Athlete’s Choice Massage Downtown Edmonton
At Athlete’s Choice Massage Downtown Edmonton, our mission is to provide exceptional rehabilitative care for active and health-conscious individuals in our community. Our team of registered massage therapists is highly trained and passionate about their work, continually building their skills to stay at the forefront of treatment techniques.
We are committed to helping you recover from injuries, reduce everyday aches and pains, and maintain your overall well-being. When you visit our Downtown Edmonton clinic, you can trust that you’re in capable hands dedicated to supporting your health and performance.
All appointments will begin with a short but in-depth one-on-one assessment. This is your opportunity to point out what area you’d like to work on during your time, as well as identify any special requests or concerns you may have. Should you have more than one area of concern, your therapist will prioritize the chief complaint and create a treatment plan for the time allotted and for follow-ups as needed.
Please note our 24 Hour Cancelation Policy.
With massage therapy being covered by many people’s extended health care benefits, it is now easier than ever to experience the positive effects of therapeutic massage.
Frequently Asked Question
Yes, we provide direct billing for most major insurance providers at our Downtown Edmonton clinic. This allows you to use your benefits without the hassle of extra paperwork.
Please bring your insurance company’s name, plan number, member ID, and ensure your relationship to the insured member is listed correctly on your waiver. This helps us process your claim smoothly.
While we do our best to submit claims during your appointment, direct billing cannot always be guaranteed due to factors outside our control, such as insurer response times or system outages.
Yes, as long as you provide the correct relationship details on your waiver and have the required policy information, we can submit the claim under a family member’s plan.
We work with many major providers, including Alberta Blue Cross, Canada Life, Sun Life, Manulife, Green Shield Canada, Desjardins, and more. Please contact us if you’d like to confirm coverage before your appointment.